Your Privacy Matters to Us
We've built negaraqq around your account security and data protection. This policy explains how we collect, use and safeguard your information when you open an account, deposit via...
Policy Scope and Jurisdiction
negaraqq operates under applicable Indonesian regulations and international data protection standards. We collect personal data—your name, email, phone number, payment details and account activity—to verify your identity, process deposits through DANA, OVO, GoPay and QRIS, prevent fraud and deliver your gaming experience. Your data is encrypted in transit and at rest. We do not sell your information to third parties. Where local
law permits, we retain account records for compliance and dispute resolution. You can request access, correction or deletion of your personal data by contacting our support team.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
How We Earn Your Trust
Encryption Standard
All data—including DANA, OVO, GoPay and QRIS transaction details—travels over TLS 1.2+ encryption. Your payment information never touches our servers unencrypted.
Third-Party Audits
We commission annual security audits from independent firms. Audit reports confirm our data handling meets international standards and Indonesian compliance requirements.
Transparent Logging
Every access to your account—login, deposit, withdrawal—is logged and timestamped. You can review your activity history anytime in the account dashboard.
No Data Broker Relationships
We do not share your personal information with data brokers, advertisers or analytics firms. Your gaming history stays between you and negaraqq.
Incident Response Plan
If a breach occurs, we notify affected users within 24 hours and work with Indonesian authorities. Our incident response team is on-call around the clock.
Privacy by Design
Every new feature—from live table lobbies to sportsbook markets—is built with privacy first. We collect only the data needed to deliver your gaming experience.
Consistency Across Our Platform
| Same Policy Everywhere | Whether you're on desktop, mobile or tablet, your privacy protections remain identical. We don't weaken encryption or data handling on any device. |
|---|---|
| Live Tables & Slots Treated Equally | Your data security doesn't change based on which game you're playing. Live dealer sessions and slot lobbies use the same encryption and audit standards. |
| Payment Rail Parity | DANA, OVO, GoPay and QRIS deposits receive the same fraud detection and encryption. No payment method gets less protection than another. |
| Sportsbook Data Handling | Your betting history and account balance in our sportsbook section follow the same privacy rules as your casino activity. No separate data silos. |
| Withdrawal & Refund Privacy | When you request a payout to DANA, OVO, GoPay or QRIS, your banking details are encrypted end-to-end. Refund records are kept confidential. |
| Account Closure & Retention | If you close your account, we delete personal data within 30 days unless law requires longer retention. Your choice to leave is respected immediately. |
| Policy Updates Notify You | When we change this privacy policy, we email you 14 days in advance. You can review changes and decide whether to continue using negaraqq. |